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Open 7 Days a week 6pm to Midnight

07745 71 72 93

Every Day Special Home Made

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Terms & Condition

Terms & Condition

1. Introduction

Welcome to Jaanu ("we", "our", "us"). By accessing or using our website https://spice-caterings.soft360.in/jaanu/ (the "Site"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

2. Eligibility

By using this Site, you affirm that you are at least 18 years of age or have reached the age of majority in your jurisdiction. If you are under 18, you must have the consent of a parent or legal guardian to use the Site.

3. Use of Website

You may use this Site for personal, non-commercial purposes only. You agree not to use the Site for any illegal activities or to harm, disable, or impair the functionality of the Site or the services provided.

4. Reservations and Orders

  • Reservations :Reservations: By making a reservation through our website, you agree to provide accurate information. We reserve the right to cancel any reservation if the provided information is found to be inaccurate or fraudulent.
  • Online Orders :All online orders are subject to availability. We strive to provide accurate descriptions and pricing; however, errors may occur. We reserve the right to cancel any order that contains incorrect information, including pricing or availability.

5. Pricing and Payment

  • Pricing :All prices listed on the website are in Pound and inclusive of applicable taxes unless stated otherwise. Prices may be subject to change without notice.
  • Payment : Payment for online orders or reservations must be made through the payment methods provided on our website. We reserve the right to refuse or cancel any order if payment is not received or if there are issues with the payment method provided.

6. Refund and Cancellation Policy

  • Reservations : Cancellations must be made at least 4 hours before the reservation time to avoid any cancellation fees.
  • Online Orders : Refunds and cancellations for online orders are only available if the order is canceled within 10min after placing the order. Refunds will be processed through the original payment method within 24hr.

7. Delivery and Takeout

  • Delivery : Delivery times are estimates and may vary due to traffic, weather, or other unforeseen circumstances. We will do our best to deliver your order within the estimated time frame .
  • Takeout : Takeout orders must be collected within 30min of the scheduled pickup time. We are not responsible for any degradation in food quality due to delayed pickup.

8. Allergies and Dietary Requirements

We strive to accommodate all dietary requirements, but we cannot guarantee that any dish is completely free of allergens. Please notify us of any allergies or dietary restrictions when placing your order or making a reservation.

9. User Content

If you submit reviews, comments, or other content to our Site, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and publish such content in connection with our business.

10. Intellectual Property

All content on this Site, including text, images, logos, and software, is the property of Jaanu or its content suppliers and is protected by copyright and other intellectual property laws. Unauthorized use of any content may violate these laws.

11. Limitation of Liability

To the maximum extent permitted by law, Jaanu shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website, including but not limited to loss of profits, data, or business.

12. Indemnification

You agree to indemnify and hold harmless Jaanu, its affiliates, and employees from any claims, damages, or expenses arising out of your use of the Site, your violation of these Terms and Conditions, or your infringement of any third-party rights.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of UK. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of UK.

14. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Site following any changes indicates your acceptance of the new Terms and Conditions.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at [Email Address] or [Phone Number].